Privacy Policy

Last updated: 30 April 2025

This Privacy Policy explains how Jen Dietitian (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our website and services (“Service”). It also sets out your rights and how the law protects your privacy.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Words with capitalised first letters have specific meanings defined below, and these apply whether used in the singular or plural.

Definitions

  • Account: A unique profile created for you to access our Service.
  • Company: Jen Dietitian, based in the United Kingdom.
  • Cookies: Small files stored on your device that collect and track usage information.
  • Country: Refers to the United Kingdom.
  • Device: Any device capable of accessing the Service (e.g. computer, smartphone, tablet).
  • Personal Data: Information that identifies or can be used to identify an individual.
  • Service: The website and associated services provided by Jen Dietitian.
  • Service Provider: A third party who processes data on our behalf.
  • Usage Data: Data automatically collected from use of the Service.
  • Website: Jen Dietitian, accessible at https://jendietitian.com/
  • You: The individual accessing the Service, or a legal entity using the Service on behalf of an individual.

2. Types of Data Collected

Personal Data
We may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Postal address (including town, county and postcode)
  • Usage Data

Usage Data
Collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and identifiers
  • Diagnostic and technical data

3. Tracking Technologies and Cookies

We use Cookies and similar technologies (e.g. web beacons, pixel tags) to:

  • Enable core website functionality
  • Store your preferences
  • Analyse website performance and usage

Types of Cookies Used:

  • Essential Cookies: Necessary for the Website to function
  • Preference Cookies: Save your settings (e.g. language, login)
  • Analytics Cookies: Help us improve our services

You can control Cookies through your browser settings. For full details, see our Cookies Policy.

4. How We Use Your Personal Data

We use your data to:

  • Provide, operate, and maintain the Service
  • Manage your Account and preferences
  • Process payments or transactions
  • Communicate with you (e.g. updates, offers, security notices)
  • Respond to enquiries and provide support
  • Analyse usage and improve the Service
  • Comply with legal and regulatory obligations

5. Legal Basis for Processing Personal Data (UK GDPR)

We rely on one or more of the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is necessary for a contract with you
  • Legal obligation – where required to comply with the law
  • Legitimate interests – where processing is necessary for our business interests, and your rights do not override those interests

6. Sharing Your Personal Data

We may share your information:

  • With Service Providers: For hosting, communications, analytics and support
  • In a Business Transfer: In the event of a merger, acquisition, or asset sale
  • With Affiliates or Partners: Where needed to provide a joint service
  • With Other Users: If you voluntarily share content or interact publicly
  • With Your Consent: For any other purpose you approve

We do not sell your personal data.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting or reporting requirements.

Usage Data is generally retained for a shorter period unless needed for security or legal obligations.

8. International Data Transfers

Your data may be processed outside of the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations recognised by the UK
  • Standard contractual clauses (SCCs) approved by the ICO

By using our Service, you consent to such transfers in accordance with this Policy.

9. Your Rights Under Data Protection Law

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (right to be forgotten)
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at: info@jendietitian.com

10. Data Security

We take reasonable technical and organisational measures to protect your Personal Data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Links to Third-Party Websites

Our Service may contain links to websites we do not control. We are not responsible for their privacy policies or content. Please review their terms before providing personal data.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

We will notify you via email or through the Website of any material changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@jendietitian.com
Website: https://jendietitian.com